Refund policy
Refund & Return Policy
At Syndicate Society, every order is produced with care. Because many of our products are made in limited runs or produced on demand, all sales are final.
Returns
We do not accept returns for:
- Incorrect size ordered
- Change of mind
- Buyer’s remorse
- Normal wear and tear
- Minor variations in color or print placement
Please review your order carefully before completing your purchase.
Manufacturing Defects
If you believe your item has a manufacturing defect or arrived damaged, please contact us within 7 days of receiving your order.
To submit a claim, you must provide:
- Clear photos and/or videos showing the issue
- Your order number
- A brief description of the defect
All claims are reviewed individually. Syndicate Society reserves the right to determine whether the issue qualifies as a manufacturing defect.
Refunds & Replacements
If your claim is approved, we may, at our sole discretion:
- Replace the defective item, or
- Issue a refund in the form of store credit.
Store credit is the standard method of compensation for approved claims. Cash refunds are not guaranteed.
Contact
For all refund or defect inquiries, please contact us through our customer support email or the contact form on our website.